"Traveler's Corner: Your Questions Answered"

Your Questions, Our Answers: Everything You Need to Know

General Questions:

HRA offers a wide range of travel services, including:

  • Flight bookings
  • Hotel reservations
  • Vacation packages
  • Cruise bookings
  • Car rentals
  • Travel insurance
  • Destination recommendations and itinerary planning
  • And, may more…

You can reach us through our Contact Us page, where you’ll find our phone number, email address, and a contact form. We’re also available on social media platforms.

Booking and Reservations

Booking with us is easy! Simply visit our website, search for your desired flight or hotel, and follow the prompts to complete your reservation. You can also contact our customer service team for assistance.

Yes, in most cases, you can make changes to your booking, by contacting Our customer Service Associate for more information.

Payment and Pricing

We accept major credit cards, debit cards, and electronic payment methods. You can find a list of accepted payment options during the booking process.

Prices displayed on our website typically include taxes and fees, but please review the details of your booking for any additional charges that may apply.

Travel Insurance

While travel insurance is not mandatory, we strongly recommend it. Travel insurance can provide peace of mind in case of unexpected events, such as trip cancellations, medical emergencies, or lost luggage. You can know more about our travel insurance options by contacting our Executive.

In the unfortunate event that you need to make a claim on your travel insurance, please follow these steps:

  1. Contact Your Insurer: Notify your insurance provider as soon as possible. They will guide you through the claims process and provide you with the necessary forms.

  2. Gather Documentation: Collect all relevant documentation, such as medical records, police reports (for theft or accidents), and receipts for expenses incurred due to the incident.

  3. Complete the Claim Form: Fill out the claim form provided by your insurer, providing accurate details about the incident and the expenses you’re claiming.

  4. Submit Your Claim: Submit the completed claim form along with the supporting documents to your insurance provider as instructed. Be sure to do this within the specified time frame outlined in your policy.

  5. Follow up: Stay in touch with your insurance provider and be prepared to provide any additional information they may request during the claims process.

Remember, it’s essential to thoroughly review your travel insurance policy and understand the coverage it provides before your trip. If you have any questions about the claims process or need assistance with your travel insurance, don’t hesitate to reach out to us.

Destinations and Travel Tips

Absolutely! We have a team of travel experts who can provide destination recommendations, travel tips, and even help you create a customized itinerary. Contact us with your preferences, and we’ll be happy to assist you.

It’s crucial to ensure your passport and visa are valid before traveling internationally. Check the entry requirements for your destination well in advance. We can provide some guidance, but it’s ultimately your responsibility to have the necessary travel documents.

Refunds and Cancellations

Our refund policy varies depending on the type of booking and the specific terms and conditions of your reservation. Please refer to our Refund Policy for detailed information.

We hope this FAQ page answers your questions. If you have any further inquiries or need assistance, please don’t hesitate to get in touch with us. Your satisfaction is our priority, and we’re here to make your travel experience enjoyable and hassle-free. Safe travels!


Need Help? Call (+91) 9318374026